Privacy Policy

 

Effective Date: 2026-03-01

1. Introduction

Ugezi Automation (“Ugezi”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA) and other applicable data protection laws in Africa.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website: https://ugezi.co.za/ or engage with our services.

 

2. Responsible Party

Ugezi Automation is the responsible party for processing your personal information.

Contact details:

  • Email: admin@ugezi.co.za
  • Phone: 013 752 3003
  • Address: Unit 14B Riverside Park, 25 Rapid Street, Riverside Industrial, Nelspruit

3. Information We Collect

We may collect and process the following personal information:

3.1 Information you provide

  • Name and surname
  • Email address
  • Contact number
  • Company details (if applicable)
  • Any information submitted via contact forms or enquiries

3.2 Automatically collected information

  • IP address
  • Browser type and device information
  • Website usage data via cookies or analytics tools

4. Purpose of Processing

We collect and process personal information for the following purposes:

  • To respond to enquiries and provide quotations
  • To deliver products and services
  • To communicate with clients and partners
  • To improve our website and services
  • To comply with legal and regulatory obligations

We will only process your personal information where we have a lawful basis to do so, including your consent or legitimate business interests.

 

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve user experience
  • Analyse website traffic
  • Remember user preferences

You may disable cookies in your browser settings, but this may affect site functionality.

 

6. Sharing of Personal Information

We do not sell your personal information.

We may share your information with:

  • Service providers and contractors who assist in delivering our services
  • Regulatory authorities where required by law
  • Business partners where necessary to fulfil services

All third parties are required to maintain appropriate data protection safeguards.

 

7. Cross-Border Data Transfers

As we operate across Africa, your personal information may be transferred to and processed in other countries.

We ensure that:

  • The recipient country has adequate data protection laws, or
  • Appropriate safeguards and agreements are in place

 

8. Data Security

We take reasonable technical and organisational measures to protect your personal information against:

  • Loss
  • Misuse
  • Unauthorised access
  • Disclosure or alteration

However, no method of transmission over the internet is completely secure.

 

9. Retention of Information

We retain personal information only for as long as necessary to:

  • Fulfil the purposes outlined in this policy
  • Comply with legal, tax, or regulatory requirements

 

10. Your Rights

Under POPIA, you have the right to:

  • Access your personal information
  • Request correction or deletion
  • Object to processing
  • Withdraw consent
  • Lodge a complaint with the Information Regulator

 

11. Direct Marketing

We will only send marketing communications if:

  • You have consented, or
  • You are an existing client and have not opted out

You may unsubscribe at any time.

 

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

 

13. Updates to this Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Phone: 013 752 3003

Email: admin@ugezi.co.za